Refund policy

All pieces are handmade and start production once you place your order.

We only accept cancellations in the first 24 hours after placing your order for a full refund.

Due to the handmade nature of our custom jewelry, refunds and exchanges are not accepted. We do not issue refunds. 

If there is an issue with your order, please email us at info@artifexjewelry.com and we will do everything we can to make it right.